Last Updated: December 16, 2024
AGREEMENT TO TERMS
By accessing or using the Work Medica website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.
DESCRIPTION OF SERVICES
Work Medica provides virtual medical assistant staffing services to healthcare practices. Our services include:
- Virtual administrative assistants
- Medical receptionists
- Medical billing specialists
- Medical scribes
- Dental virtual assistants
ELIGIBILITY
You must be at least 18 years old and authorized to enter into legally binding contracts to use our services. By using our services, you represent and warrant that you meet these requirements.
USER OBLIGATIONS
You agree to:
- Provide accurate and complete information when contacting us
- Maintain the confidentiality of any account credentials
- Comply with all applicable laws and regulations
- Not use our services for any unlawful purpose
- Not interfere with or disrupt our services
INTELLECTUAL PROPERTY
All content on the Work Medica website, including text, graphics, logos, images, and software, is the property of Work Medica or its licensors and is protected by copyright and trademark laws.
You may not:
- Copy, modify, or distribute our content without permission
- Use our trademarks or branding without authorization
- Reverse engineer or decompile any software
SERVICE AGREEMENT
The specific terms of our virtual assistant services are outlined in separate service agreements executed between Work Medica and individual clients. These Terms of Service govern use of our website; service agreements govern the provision of staffing services.
FEES AND PAYMENT
Fees for our services are outlined in individual service agreements. Payment terms, refund policies, and pricing are specified in those agreements.
HIPAA COMPLIANCE
For healthcare providers using our services, we maintain compliance with the Health Insurance Portability and Accountability Act (HIPAA). A Business Associate Agreement (BAA) will be executed as required.
CONFIDENTIALITY
We maintain strict confidentiality of client information and Protected Health Information (PHI) in accordance with applicable laws and regulations.
LIMITATION OF LIABILITY
To the maximum extent permitted by law, Work Medica shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
- Use or inability to use our services
- Unauthorized access to your data
- Errors or omissions in our services
- Any other matter relating to our services
DISCLAIMER OF WARRANTIES
Our website and services are provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
- Availability or error-free operation
INDEMNIFICATION
You agree to indemnify and hold harmless Work Medica and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from:
- Your use of our services
- Your violation of these Terms
- Your violation of any rights of another party
TERMINATION
We reserve the right to terminate or suspend access to our services immediately, without prior notice, for any reason, including violation of these Terms.
GOVERNING LAW
These Terms are governed by the laws of the United States and the state in which Work Medica is registered, without regard to conflict of law provisions.
DISPUTE RESOLUTION
Any disputes arising from these Terms or our services shall be resolved through:
- Good faith negotiation between the parties
- Mediation, if negotiation fails
- Arbitration in accordance with the American Arbitration Association rules
MODIFICATIONS TO TERMS
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified Terms.
SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
ENTIRE AGREEMENT
These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and Work Medica regarding use of our website and services.
CONTACT INFORMATION
For questions about these Terms of Service, please contact us at:
Work Medica
Email: info@workmedica.com
Address: United States
ACKNOWLEDGMENT
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.